With direct debit, your payments are automatically deducted from your bank account or credit card on the due date - you'll never miss a payment. You'll still receive your bill, but we will deduct your outstanding balance on the due date.

There are three ways you can set up your direct debit:

  1. Call us on 1300 324 701 to complete a paperless direct debit from your bank account or credit card.
  2. Complete our online direct debit form below.
  3. Complete the StrataPay direct debit online form. 

    Set up a direct debit

    Direct debit FAQs
    • What is the frequency for payments?
      You can opt to pay monthly or quarterly.  The amount that you owe is taken out of your bank account or credit card after you've received your bill.
    • When do the payments get made?
      Your bill is always paid on the due date, so you never need to think about your bill at all.  If the due date falls on a weekend or public holiday, we'll debit your account on the next business day.
    • Changing or cancelling your direct debit.
      If you wish to change any details of your direct debit or cancel the set up, contact us and we'll process this for you.
    • What is the cost?
      There is no cost to pay by direct debit. Just your usual bank fee for electronic transactions will apply.
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    Set up direct debt

    Which account do you want to debit?

    By submitting this direct debit request, I/We have authorised for the arrangement of funds to be debited from my/our account.

    I agree to the StrataPay Direct Debit Authority Terms and Conditions of the direct debit request and service agreement.