Direct Debit

Direct Debit automatically deducts your payments from your account 3 business days before the due date - you'll never miss a payment. You'll still receive your bill, but we will deduct your outstanding balance.

To set up your direct debit request, please complete the StrataPay direct debit online form.

Direct Debit FAQs

A Direct Debit is an authorisation to your bank that allows payments to be taken directly from your account.

You can opt to pay monthly or quarterly. The amount that you owe is taken out of your bank account or credit card after you've received your bill.

If the due date falls on a weekend or public holiday, we'll debit your account on the next business day.

If you wish to change any details of your direct debit or cancel the set up, contact us and we'll process this for you.

There is no cost to pay by direct debit. Just your usual bank fee for electronic transactions will apply.